WS Form PRO comes with built-in statistics for form:
A view occurs whenever a form is shown on your website.
A save occurs when someone clicks a ‘Save‘ button on your form to save their progress.
A submission occurs when someone submits their form using a ‘Submit‘ button.
View, save and submission statistics are counted on a daily basis and are shown in various places in WS Form PRO.
This widget is shown on the WordPress Dashboard. If you are unable to see the widget, click on ‘Screen Options’ at the top right of your dashboard and then check ‘WS Form’.
Statistics are shown for views, saves and submissions for all forms or individual forms over a given date range. Simply change the form and date range using the select fields under the graph to choose which criteria you would like to view. The widget remembers your last setting so that when you load the dashboard in future the same criteria will show.
You can hover your mouse over the graph to get more details about a point on the graph.
Each time you receive a new submission, the unread count for that form will be increased. The total number of unread submissions is shown in a red bubble in the WS Form administration menu.
Unread counts are also shown in the form list at a form level.
When you view a submission, the unread count will decrease. You can also mark submissions as read or unread. Learn more about the submissions screen.
You can disable the unread bubbles as follows:
- Click on ‘Settings’ from the WS Form administration menu.
- Click on the ‘Advanced’ tab.
- Check the ‘Disable Unread Submission Bubbles’ setting.
- Click ‘Save’
Individual Form Statistics
Each form has individual statistics associated with it. These statistics are shown in the form list.
The date from which statistics were gathered is shown under the statistics so that you have a reference point for the numbers shown. The bar on the right hand side is the overall conversion percentage for submissions versus views.
Disabling Form Statistics
If you want to disable form statistics gathering:
- Click on ‘Settings’ from the WS Form admin menu.
- Scroll down to ‘Statistics’.
- Check the ‘Disabled’ setting.
- Click ‘Save Changes’
WS Form has three method of tracking form statistics. Use this setting to choose your preferred method.
- AJAX Low Resource
- Server Side
The AJAX methods provide the most reliable data as it makes a request each time your form is shown, however this does require an additional HTTP request to your server.
The AJAX Low Resource method uses a call to a light weight PHP script that requires minimal resources to run. The script is located at:
<WS Form Plugin Install Path>/public/add-view.php
In a small number of cases some servers will be unable to use this script due to security settings. WS Form will automatically disable this option if it can’t be used.
The server side option does not require an additional HTTP request and uses the least resources but if you are using page caching it is likely your statistics will be less accurate because the PHP on the page is not executing. We recommend using one of the AJAX methods for the highest accuracy.