My Account

Forums

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 69 total)
  • Author
    Posts
  • in reply to: Any possibility of using WS Form in multisite #76712
    Mark Westguard
    Keymaster

    Hi Kevin

    In a multi-site install, each site would require its own separate license.

    Many thanks

    Mark

    in reply to: Remove wsf- classes #75560
    Mark Westguard
    Keymaster

    Hi Steven

    You should not need to use !important that often provided your CSS selectors are specific enough. We very rarely use !important in our own CSS and it is usually only applied if we are overriding a third party class that absolutely requires it.

    Provided your CSS is enqueued after ours, your CSS should naturally ‘cascade’ over ours. In fact we do this ourselves on our own website 🙂

    The WordPress customize tool is quite restricted, I agree. We tried to be as integrated with WordPress core as possible hence we chose to use the WordPress customize feature to enable basic CSS control on the form. Given our development focus, customers can then override our CSS classes with their own or, as you correctly state, you can switch off the skin CSS entirely so that you can develop your own. We’d definitely like to expand our styling options in future though.

    Many thanks!

    Mark

    in reply to: Push To Custom Endpoint #72552
    Mark Westguard
    Keymaster

    The ‘Push to Custom Endpoint’ action doesn’t currently support multi-level data as you have described, but we have plans to extend its capabilities to do that.

    You would need to use the ‘Run WordPress Hook’ action and use some custom PHP code to achieve that currently.

    Process Submit Data with a WordPress Hook

    Out of interest, where are you pushing this data to? Perhaps it could be a contender for a new add-on 😉

    Thanks!

    Mark

    in reply to: Completely hide form option in conditional logic. #72551
    Mark Westguard
    Keymaster

    I’d recommend making a feature request for this:

    Feature Requests

    Thank!

    Mark

    in reply to: Retrieve data from submissions #66975
    Mark Westguard
    Keymaster

    Hi Nico

    Perhaps you could do this at the point a submission is creating using this hook?

    Process Submit Data with a WordPress Hook

    Thanks

    Mark

    in reply to: 3rd party db #66974
    Mark Westguard
    Keymaster

    A full list of the add-ons can be found here:

    https://wsform.com/knowledgebase_category/add-ons/

    You can also create your own integrations by using our hooks:

    Process Submit Data with a WordPress Hook

    Thanks!

    Mark

    in reply to: Sending Form Data after submit in the URL to next page #65898
    Mark Westguard
    Keymaster

    Hi Honi

    Per our support ticket exchange, you would do that with a redirect action instead of using the custom form action setting.

    Redirect

    Many thanks

    Mark

    in reply to: Why is my Submissions list empy? #65535
    Mark Westguard
    Keymaster

    You could use our post management add-on to create the post. You can map various WooCommerce fields to that post meta data, you’ll find those here:

    WS Form PRO Product Add-Ons

    You should be able to use those in the custom mapping section of the post management action.

    You may wish to consider using a custom fields plugin such as ACF to help access / store custom meta data for a post type. Here is a tutorial that explains how to do that:

    Build a WordPress Form With the Advanced Custom Fields (ACF) Plugin

    Thanks!

    Mark

    in reply to: Why is my Submissions list empy? #65533
    Mark Westguard
    Keymaster

    When you access a form that only has trashed items you simply click the ‘Trash’ filter at the top of the page to view the trashed entries. This is by design.

    Many thanks

    Mark

    in reply to: Why is my Submissions list empy? #65530
    Mark Westguard
    Keymaster

    The submissions data does not include the order billing address etc. Ideally you should export from WooCommerce and not use WS Form as your source of data for submitted data. However, if you do export the data to a CSV file in WS Form we do include some WooCommerce data such as the order ID.

    As the extension extends WooCommerce, you should continue to use WooCommerce as your main source of data. It is intended to add cart and order meta data which you will find when you view orders in WooCommerce itself.

    Thanks!

    Mark

    in reply to: Why is my Submissions list empy? #65526
    Mark Westguard
    Keymaster

    Hi Saskia

    I’ve responded to you via the support ticket system.

    Many thanks for sending your form across to us.

    Mark

    in reply to: Why is my Submissions list empy? #65488
    Mark Westguard
    Keymaster

    Hi Saskia

    Do you have a ‘Save Submission’ action added to your form?

    Also another thing to look at is ensuring your actions are running for the correct order statuses:

    WS Form PRO Product Add-Ons

    If you require additional support, please send an export of your form to our support team here:

    Support

    … we’ll be happy to look into this further for you.

    Thanks!

    Mark

    in reply to: Latest WS Form Pro Update BUG #63764
    Mark Westguard
    Keymaster

    Also please send an export of your login form to support@wsform.com as well in the same email. Thanks!

    in reply to: Latest WS Form Pro Update BUG #63761
    Mark Westguard
    Keymaster

    Hi Eugene

    Please email us at support@wsform.com and I’ll be happy to send you a couple of older versions to try.

    Unfortunately without being able to recreate the issue or check for any JavaScript errors etc we won’t be able to diagnose the problem. Are you seeing any errors in the browser inspector when it is giving you the form ID error?

    Thanks

    Mark

    in reply to: Latest WS Form Pro Update BUG #63733
    Mark Westguard
    Keymaster

    Hi Eugene

    I tested as follows:

    – Elementor 3.4.2
    – Elementor PRO 3.3.8
    – WS Form PRO 1.8.103

    The login form worked fine on a page and in a pop-up.

    Do you have a public URL we could take a look at? Feel free to send it to support@wsform.com

    If it is complaining about the Form ID being invalid, it suggests you might have a JavaScript error on your page.

    Many thanks

    Mark

Viewing 15 posts - 1 through 15 (of 69 total)