I have contacted a number of plugin developer over the last 10 years for support reasons and I have to say these guys are the best ones I have ever dealt with!
Not only have they been extremely helpful and responded quickly to my questions (and there have been a few as they have a great product and a lot to learn!), they have been very patient, have a great and friendly personality via email and have gone beyond the call of duty on a couple of occasions – all in the interest of being able to provide me with as much assistance as possible.
Highly recommend their products and the team ? Keep up the good work guys!