Support
Get expert help with setup, troubleshooting, and technical questions.
Most questions are answered here first
Use the WordPress plugin forum
Our support covers setup, existing features, and bug fixes, but not custom coding, unintended uses, or form-building coaching. Read the support terms. Support is provided to our valued license key subscribers.
When submitting a ticket, please include
A detailed description (screenshots and text are preferred).
A form export. How to export a form.
The public URL of your form, if published.
Support is provided 9am – 5pm EST, Monday – Friday, excluding public holidays.