Support

Please check our extensive knowledge base prior to submitting a support ticket. If you are unable to find an answer, please submit a support ticket below.

Support covers setup, help with using existing features, and bug fixes. It does not cover custom coding, unintended use or coaching on building complex forms. Support terms.

If possible, please provide us with:

• A detailed description.
• An export of your form. How to export a form.
• The public website address of your form (if published).

For WS Form LITE support, please use the WordPress plugin support forum.

Support is provided 9am - 5pm EST, Monday - Friday, excluding public holidays.