Submissions

The Submissions administration page provides you with easy access to all forms that have been saved or submitted on your website.

WS Form PRO - Submissions

To access the submissions for a form, you can either click the ‘Submissions’ button at the top of the page when editing a form, or click ‘Submissions’ from the left-hand administration menu under ‘WS Form’, and then select a form from the pulldown menu.

Submissions are presented in much like any other table in WordPress. The features of this page are as follows:

Viewing Submissions

WS Form will show the most recent submission on the right-hand side of the page by default. To view any other submissions, either click the submission ID or click the ‘View’ link in the leftmost column of the submissions table.

Submission Details

At the top of the submission, you will find basic information, including:

  • Submission ID (For example: #1234)
  • Date added
  • Date updated
  • User (WordPress user if they were logged in at the time the form was saved or submitted)
  • Duration (how long it took the website visitor to save or submit the form)

Form Fields

Below the submissions details, you will find all of the fields that were saved or submitted. These are broken down by tab, section, and field for convenient viewing of the data.

Actions

Any actions that fired as a result of the last save or submit are stored so that you can check them for debug purposes. You can click the actions icon to learn more about the action that fired, or in some cases, you can re-run an action. This is useful if, for example, you want to re-send an email acknowledgement.

The action icons are:

Configuration
This shows the configuration options that were used when firing the action.

Information
This shows any logs that were generated as a result of the action firing.

Errors
This shows any errors that occurred as a result of the action firing.

Re-Run
By clicking this you can re-run an action. This icon is not available for all action types.

Tracking

When a form is saved or submitted, WS Form can store a wealth of tracking information along with that form to help you gain a better understanding of your audience. Each tracking item can be switched on or off from the Form Settings sidebar.

You are advised to make it clear to website visitors that you are storing such information to ensure your website is GDPR compliant.

Editing Submissions

You can edit a submission by clicking the ‘Edit’ link in the leftmost column of the submissions table. An editable form will then appear in the right sidebar. Make any necessary edits and then click the ‘Save’ button at the bottom right of the page to save your changes. You can click the ‘Cancel’ button to disregard your changes.

You can also trash a submission by clicking the ‘Trash’ button. Don’t worry if you click this accidentally; you can always restore a submission by clicking the ‘Trash’ filter link at the top-left side of the page, and then click the ‘Restore’ link next to the submission you trashed.

Some fields, such as file uploads or signatures, cannot be edited.

Screen Options

WS Form automatically selects the fields it thinks are most appropriate for the submissions table. You can also choose which fields you wish to be displayed in the submissions table by clicking the ‘Screen Options’ link at the top of the page. You can also choose how many submissions to show per page.

Date Filtering

You can filter which submissions to show by date by clicking the ‘Date from’ or ‘Date to’ selectors at the top of the page, and then click the ‘Filter’ button. To remove the date filtering, click the ‘Reset’ button.

Exporting Submissions

Submissions can be exported in CSV format. CSV files can be easily imported into software, such as Excel.

Exporting All Submissions

To export all submissions, click the ‘Export CSV’ button at the top of the page.

Exporting Individual Submissions

To export an individual submission, click the ‘Export’ link in the leftmost column of the submissions table.

Exporting Selected Submissions

You can click the checkboxes to the left of the submissions table and then select ‘Export CSV’ from the ‘Bulk Actions’ pulldown at the top left of the page. This will produce a CSV file containing only the submissions you checked.