Knowledge Base
Find answers, learn new features, and explore developer resources.
Licensing
- LicensingPRO
How to license WS Form and where to find your license keys if you lose them.
- How to Change Your Payment Method when RenewingPRO
It is possible to change your payment method when renewing your license. You should do this prior to the license renewal date.
- Transfer a License Key to a Different HostnamePRO
Here's how to transfer your license key from one hostname to another.
- Update Your Payment MethodPRO
Learn how to update your payment method for your subscription if your credit card has expired or changed.
- Upgrade a License KeyPRO
Personal licenses can upgrade to Freelance and Agency licenses. Freelance licenses can upgrade to Agency licenses.
- How to Download a PDF InvoicePRO
Learn how to download a PDF invoice for your records.
- How to Request a RefundPRO
How to request a refund if you are within the 14 day money back guarantee period.
- Manually Renew a License KeyPRO
Should you wish to renew a license key manually at any other time you can do so using this page.
- Stripe SupportPRO
Received an email from Stripe about your credit card? This article explains how to update your credit card details.
- Subscription CancellationPRO
Learn how to cancel your WS Form subscription.
Tutorials
- License Activity LoggingPRO
How to enable license activity logging in WS Form Pro to diagnose unexpected deactivations.
- Setting License Keys With PHP ConstantsPRO
License keys for WS Form PRO and integrations can be set using PHP code in wp-config.php.
- Using License Keys with Development HostnamesPRO
As well as your production website you can also use your license key for any WS Form edition with development or staging hostnames.