403 Forbidden Error Message
A 403 Forbidden error message while editing your form may be the result of your hosting provider using mod_security.
Email Notifications Not Working
WS Form sends emails using a built-in function provided by WordPress called wp_mail. This is the same function used by other WordPress form plugins. Sending emails from WordPress can be made more reliable using these tips.
File Uploads Appear as Code in Email
If your email is interpreting file uploads as jumble of letters (also know as Base64 encoding), you will need to disable inline images in emails.
WS Form is designed to work with without requiring any additional software or configuration to WordPress.
Invalid Token Format Error
If you receive the error "Invalid Token Format" when submitting a form, it is likely being caused by a third party plugin.
Move License Keys to Different Hostnames
This tutorial explains how to change the URL your license key is registered to.
Our WS Form PRO license holders receive one year of support and plugin updates from the purchase date.