This article describes how to obtain and install and activate WS Form and add-on plugins.

Obtaining Your Software

When you order WS Form you will receive an email confirmation with links to the software you purchased. If you do not receive this email or you need to download the software again:

WS Form PRO - Download Software

  1. Login to
  2. Click on ‘My Account‘ (Top right).
  3. Click on ‘Downloads‘.
  4. Click to download your required zip file(s).

There are two ways of installing the WS Form plugin:

  • WordPress Admin
  • File Transfer

WordPress Admin Installation

The easiest way to install the plugin is to upload the ZIP file provided when you made your purchase.

To install the plugin:

  1. Click ‘Plugins’ from the WordPress administration menu on the left side of your screen.
  2. Click ‘Add New’ at the top of your screen.
  3. Click ‘Upload Plugin’ at the top of your screen.
  4. Choose the ZIP file of the plugin from your computer and click ‘Install Now’.
  5. Click ‘Activate’ to activate WS Form.

If the ZIP file extracts after it downloads, please re-zip the file and ensure it has a ‘zip’ extension. The filename for should be:

  • for the free version
  • for the PRO version.

For add-ons the extension will also be .zip

Page Caching

WordPress uses NONCE values to help protect you for security issues, e.g. cross-site forgery requests. They are security tokens that get submitted with each form.

If you have caching enabled on your website, we recommend ensuring that the cache lifespan is set to 10 hours or less. This will prevent stale NONCE values appearing on pages containing forms that could stop form submissions from occurring.

File Transfer Installation

If your WordPress installation does not support the ‘Add New’ option (for example, FTP might be disabled), you can manually upload the unzipped plugin folder to:


WS Form Welcome Screen

When you activate WS Form you will be presented with the welcome screen.

WS Form PRO - Welcome Screen

The welcome screen asks a series of quick questions to get you started. Answer each of the questions, and WS Form will ensure the settings are configured to suit your experience level and also the theme you are using on your website.

Additional Help