Requesting a Refund

If you are within the 14 day money back guarantee period and you find that WS Form PRO is not a good fit for your project you can request a full refund for your purchase.

If you are outside the 14 day period, you cannot get a refund, but you can cancel your subscription to stop any future renewal payments.

Can We Help?

If there is any manner in which our support team can provide assistance, or if there are particular features you’d like to see in WS Form, please feel free to inform us via our Support page. We’ll be happy to help!

How to Request a Refund

If you are within the 14 day money back guarantee period, please use our Contact Us form to request a refund. Please provide:

  • The WS Form order number.
  • Any license keys purchased.
  • The email address you used when making the original purchase.

Refunds may take up to 7-10 business days to process.

Please note that all of our premium plugin files are digitally signed.

How to Cancel a Subscription

To cancel a subscription, visit your Subscriptions page and then click ‘Cancel’. Once a subscription is cancelled you will still be eligible for software updates and product support up to the original renewal period.