How to Set a ‘Reply To’ When Sending Emails

When sending an email, the Reply To (reply-to) setting allows you to specify the email address to which recipients will reply. By default, email replies are sent back to the From email address. However, if a different email address is specified in the Reply To setting, recipients will send their replies to that address instead. This can be useful in situations where the sender wants responses to go to a different person or team, or to a different email account altogether. It can also be useful if you are sending emails via an SMTP plugin that requires a specific, authorized email address to be used as the From and you want replies to be sent elsewhere.

To set the Reply To setting for a Send Email action:

  1. Click on the Actions icon at the top of the layout editor.WS Form - Actions Icon
  2. Click on the Settings icon to the right of a Send Email action. WS Form PRO - Send Email Action -- Settings Icon
  3. Enter your reply to email address in the Reply To setting.WS Form PRO - Send Email Action -- Reply To Setting
  4. Click Save & Close