Campaign MonitorPRO

This knowledge base article relates to the WS Form Campaign Monitor add-on. Included with the Freelance & Agency editions or buy separately for the personal edition.

The Campaign Monitor add-on lets you push new subscribers using an action, pull subscriber data using the WS Form autocomplete feature, and create new forms from your lists in a single click on the add form page.


The Campaign Monitor plugin is installed in the same way as installing the WS Form PRO plugin.

Once installed you will need to activate the license for the plugin. When you purchase the Campaign Monitor plugin, you will be given a license key. If you have lost your license key(s), click here.

To activate your license key:

  1. Click ‘WS Form’ in the WordPress administration menu.
  2. Click ‘Settings’.
  3. Click the ‘Campaign Monitor’ tab at the top of the page.
  4. Enter your license key.
  5. Click the ‘Activate’ button.

If your license key fails to activate, please ensure you are using the correct license key and not your WS Form PRO license key.

Connecting to Campaign Monitor

In order to use the add-on, you need to connect it to Campaign Monitor. Connecting is easy!

  1. Click ‘WS Form’ in the WordPress administration menu.
  2. Click ‘Settings’.
  3. Click the ‘Campaign Monitor’ tab at the top of the page.
  4. Click ‘Connect’ and follow the onscreen prompts

If you do not have a Campaign Monitor account, you can create a new account here.

Creating a Form for Campaign Monitor


WS Form can create a form for any of our Campaign Monitor lists in a single click. This process not only creates a form but also fully configures WS Form so that the form is ready to use immediately.

To create a Campaign Monitor form in WS Form:

  1. Click ‘WS Form’ in the WordPress administration menu.
  2. Click ‘Add New’.
  3. Select the ‘Campaign Monitor’ tab at the top of the page.
  4. Click on any of your Campaign Monitor lists to create a form.
  5. Wait a few moments while the form is created.

That’s it! Your form will be created and is ready to add to your website.

If your list does not appear, click the refresh icon in the ‘Campaign Monitor’ tab.


It is also possible to use any form created in WS Form and add an action so that it is submitted to Campaign Monitor when a user saves or submits their form.

To add a Campaign Monitor action:

  1. When editing your form, click the ‘Actions’ icon at the top of the page. The ‘Actions’ sidebar will open on the right-hand side of the page.
  2. Click the ‘Add’  icon to add a new action.
  3. Select ‘Add to a Campaign Monitor List’ from the Action pulldown. A series of settings will appear.

As with all sidebars in WS Form, click to the ‘Save’ button at the bottom to save your changes, or click ‘Cancel’ to disregard your changes.

The Campaign Monitor action settings are as follows:

When Should This Action Run?

You can choose to run the Campaign Monitor action when the form is saved, submitted, or both.

Campaign Monitor List

Choose the Campaign Monitor List you would like subscribers to be added, updated or removed from. If you have created a new list since viewing this screen, you can click the refresh icon to retrieve the new list.


Select the Campaign Monitor method you would like to call when the action runs. Choose from:

  • Subscribe
  • Update
  • Unsubscribed
  • Delete
Opt-In Field

Use this setting to select which of your fields to act as the opt-in field. We recommend adding a checkbox field with a single checkbox. It is always recommended that you have an unchecked opt-in checkbox on your forms to ensure you comply with GDPR requirements.

Name Mask

The name mask determines how the name field for a subscriber is determined. We recommend using text field variable for this setting. For example:


Field Mapping

Field mapping tells WS Form which of your form fields relate to the corresponding fields in Campaign Monitor. For example you would want to map your Email field to the Email field in Campaign Monitor.

To map a field:

  1. Click the ‘Add’  icon at the bottom right of the field mapping section.
  2. In the left-hand column, select your form field.
  3. In the right-hand column, select the corresponding Campaign Monitor field.
  4. Repeat this process for each field on your form.
  5. Click the ‘Save’ button at the bottom of the sidebar to save your changes.

Populate Forms Using Campaign Monitor

As well as pushing form data with this add-on, you can also retrieve subscriber data and populate the fields on your form.

This feature is only available if a website visitor is signed in and their WordPress email address matches the email address of a subscriber in Campaign Monitor.

To enable this feature:

  1. Click the form settings icon in the top toolbar when editing a form.
  2. Click the ‘Auto Populate’ tab in the sidebar on the right.
  3. Enable the ‘Populate Using Action’ setting.
  4. Choose ‘Campaign Monitor’ from the ‘Action To Populate From’ pull-down menu.
  5. Select the list you wish to populate data from in the ‘List To Populate From’ pull-down menu.
  6. Map the Campaign Monitor fields to your form fields.
  7. Click ‘Save’ at the bottom.

Note that if you created your form using a Campaign Monitor template the field mappings will automatically be created for you. You can also map tags (Campaign Monitor interests).